Refund Policy
Rayvia Trust & Transparency
Refund Policy
Refund eligibility depends on the service booked, supplier rules, cancellation date, payment gateway status and non-refundable charges.
Refund Processing
Eligible refunds are processed after verification of payment, cancellation terms and supplier status. Gateway charges, GST, service charges or supplier non-refundable components may be deducted where applicable.
Timeline
Approved refunds are normally processed within 15 to 20 working days after approval, subject to bank/payment gateway processing.
Non-Refundable Items
Permit fees, union transport, tickets, activity slots, special hotel blocks, last-minute bookings and supplier-confirmed non-refundable items may not be refundable.
Rayvia Tour and Travel
Sallar, Pahalgam, Anantnag, Jammu & Kashmir - 192126
+91 70064 95679
rayviatourandtravel@gmail.com
Daily, 9:00 AM - 8:00 PM IST
