Cancellation Policy
Cancellation Policy
Customers should review cancellation rules before payment because different services have different supplier and local operator rules.
Customer Cancellation
Cancellation requests must be submitted through Rayvia support with booking details. Charges depend on travel date, supplier confirmation, service type and third-party policy.
Supplier Or Weather Changes
Road closures, weather, official restrictions, union rules, hotel availability and safety conditions may affect service delivery. Rayvia will assist with alternatives where possible.
No-Show
No-show or same-day cancellation may attract full charges depending on supplier and service rules.


